Refund Policy

Thanks for shopping at Bacchus Wines Malaysia.
 If you are not entirely satisfied with your purchase, we're here to help.

Discounted items are final and cannot be returned or exchanged. 

 The refunds will be made when goods are out of stock. If your goods received with incorrect, short supply or breakage, please notify us immediately and provide the proof within the same calendar day. We will inspect it and notify you on the status of your refund after the inspection. Refund will be reject if the refund request is on the next day after goods received.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.